Hotel Night Clerk Jobs in Utah , Employment

Are you looking for a job that offers flexible hours and the opportunity to work in a vibrant, customer-focused environment? Look no further! We are looking for a Hotel Night Clerk to join our team and provide exceptional service to our guests. As a Hotel Night Clerk, you will be responsible for checking guests in and out, answering phone calls, and providing assistance with any inquiries or requests. If you have excellent customer service skills and are looking for a rewarding career, this could be the perfect job for you!

Overview A Hotel Night Clerk is responsible for providing excellent customer service to guests staying at a hotel. They are responsible for checking guests in and out, answering questions, taking reservations, and providing information about the hotel and its services. Detailed Job Description The Hotel Night Clerk is responsible for providing excellent customer service to guests staying at the hotel. This includes greeting guests upon arrival, checking them in, taking reservations, answering questions, providing information about the hotel and its services, and checking guests out. The Hotel Night Clerk is also responsible for handling any complaints or issues that may arise during the night shift. They must be able to handle cash and credit card transactions and be knowledgeable about the hotel's policies and procedures. Job Skills Required

• Excellent customer service skills

• Ability to handle cash and credit card transactions

• Knowledge of hotel policies and procedures

• Ability to work independently and as part of a team

• Good communication and problem-solving skills

• Ability to multi-task and prioritize tasks

• Proficiency in computer software programs

Job Qualifications

• High school diploma or equivalent

• Previous experience in a customer service role

• Knowledge of hotel operations

• Ability to work nights, weekends, and holidays

Job Knowledge

• Knowledge of hotel policies and procedures

• Knowledge of customer service principles and practices

• Knowledge of computer software programs

Job Experience

• Previous experience in a customer service role

• Previous experience in a hotel or hospitality setting

Job Responsibilities

• Greet guests upon arrival and check them in

• Take reservations and answer questions

• Provide information about the hotel and its services

• Handle cash and credit card transactions

• Handle any complaints or issues that may arise

• Check guests out and provide a final farewell

• Ensure the hotel lobby and other areas are clean and presentable