Hotel Front Desk Manager
By Yaamava Resort & Casino at San Manuel At , Highland, 92346, Ca
2 years’ management experience in a Hospitality Front Desk/Guest Service department required.
4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major preferred.
4-years’ experience in the guest services, front desk, or related professional area required.
Experience in a luxury hotel and/or resort preferred.
Strong communication and interpersonal skills.
Strong Knowledge of Forbes Travel Guide guidelines.

Are you looking for a job that offers great customer service and a chance to meet new people? Look no further! Join our team at the PM Hotel as a Front Desk Crew member and help make our guests' stay a memorable one!

What is PM Hotel Front Desk Crew Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to communicate effectively in English
• Ability to work flexible hours

What is PM Hotel Front Desk Crew Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of local area attractions and services
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in stressful situations

What is PM Hotel Front Desk Crew Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of computer systems and software

What is PM Hotel Front Desk Crew Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience working with customers
• Previous experience in a customer service role

What is PM Hotel Front Desk Crew Job Responsibilities?

• Greeting guests and checking them in and out
• Answering phones and responding to inquiries
• Processing payments and handling cash