Front Office Manager (Hospitality)
By 1440 Multiversity At , Scotts Valley $65,000 - $75,000 a year
Labor management: Support the Assistant Director, Operations in building staffing models, improve performance efficiencies, and schedule labor to forecasts.
Innovate: Expand 1440's guest experience offerings that create curiosity, excitement, and enjoyment for all.
Monitor health and safety standards: ensure uncompromising cleanliness and sanitation ethics of areas of responsibilities
Mentor others: An initiative-taking and personal approach to the growth and development of all team members.
Tenants of Leadership: Embrace and live the 1440 tenants of conscious leadership (50% of your job).
Monitor health and safety standards
Overnight Front Desk Jobs
By Planet Fitness At , Glen Allen, 23060, Va
Resolve member concerns and escalate to a Manager as needed.
6-12 months of experience in a customer service environment is preferred
Essential Duties and Responsibilities for Overnight Front Desk
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.

Are you looking for an exciting and rewarding opportunity in hospitality? Join our team at [Hospital Name] as an Overnight Front Desk Agent! You'll be the face of our hotel, providing exceptional customer service and creating memorable experiences for our guests. Plus, you'll get to enjoy flexible hours and competitive pay. Apply now and start your journey with us!

Overview:

The Hospitality Overnight Front Desk is responsible for providing excellent customer service to guests staying at the hotel. This position is typically staffed overnight and requires the ability to work independently and handle a variety of tasks.

Detailed Job Description:

The Hospitality Overnight Front Desk is responsible for providing excellent customer service to guests staying at the hotel. This position is typically staffed overnight and requires the ability to work independently and handle a variety of tasks. The Hospitality Overnight Front Desk is responsible for greeting guests, checking them in and out, answering questions, providing information about the hotel and its services, and resolving any customer service issues that may arise. The Hospitality Overnight Front Desk is also responsible for ensuring the security of the hotel by monitoring the lobby and other public areas.

What is Hospitality Overnight Front Desk Job Skills Required?

• Excellent customer service skills
• Ability to work independently
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of computer systems
• Ability to handle cash and credit card transactions
• Ability to handle difficult customer service situations

What is Hospitality Overnight Front Desk Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Hospitality Overnight Front Desk Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of computer systems
• Knowledge of cash and credit card transactions

What is Hospitality Overnight Front Desk Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Hospitality Overnight Front Desk Job Responsibilities?

• Greet guests and check them in and out
• Answer questions and provide information about the hotel and its services
• Monitor the lobby and other public areas for security
• Handle cash and credit card transactions
• Resolve customer service issues
• Ensure the security of the hotel