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Healthcare Customer Service Representatives Jobs in Iowa

Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Healthcare Customer Service Apprentice Program
By University of Colorado Medicine At , Remote $16 an hour
Participants will spend time training with our Patient Services department
Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
Participants will be paid during the apprentice program ($16.00/hr.)

Are you looking for a rewarding career in healthcare customer service? Join our team of dedicated professionals and help us provide outstanding service to our customers! We offer competitive pay and benefits, and a supportive work environment. Apply now and become part of our team!

Overview Healthcare Customer Service Representatives are responsible for providing excellent customer service to patients, healthcare providers, and other stakeholders. They are the first point of contact for customers and are responsible for answering questions, resolving issues, and providing information about healthcare services. Detailed Job Description Healthcare Customer Service Representatives are responsible for providing excellent customer service to patients, healthcare providers, and other stakeholders. They are the first point of contact for customers and are responsible for answering questions, resolving issues, and providing information about healthcare services. They must be knowledgeable about the healthcare system and be able to provide accurate and up-to-date information. They must also be able to handle customer complaints and inquiries in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Knowledge of healthcare systems and services
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Computer literacy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of healthcare systems and services
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Computer literacy
Job Knowledge
• Knowledge of healthcare systems and services
• Knowledge of customer service principles and practices
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
Job Experience
• Previous customer service experience
• Previous experience in a healthcare setting
Job Responsibilities
• Answer customer inquiries and provide accurate and up-to-date information
• Resolve customer complaints and inquiries in a professional and courteous manner
• Provide information about healthcare services
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Follow HIPAA regulations and maintain patient confidentiality