Health Client Specialist Jobs in Michigan , Employment

Are you looking for a rewarding career in the health industry? Join our team as a Health Client Specialist and help us make a difference in people's lives!

Overview Health Client Specialists are responsible for providing customer service and support to clients in the healthcare industry. They are responsible for responding to inquiries, resolving customer issues, and providing information on healthcare services. Detailed Job Description Health Client Specialists are responsible for providing customer service and support to clients in the healthcare industry. They are responsible for responding to inquiries, resolving customer issues, and providing information on healthcare services. They must be knowledgeable about the healthcare industry and be able to provide accurate and up-to-date information. They must also be able to handle customer complaints and provide solutions in a timely manner. Health Client Specialists must also be able to maintain accurate records and provide reports to management. Job Skills Required

• Excellent customer service skills

• Knowledge of the healthcare industry

• Ability to handle customer complaints

• Ability to provide accurate information

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

• Ability to maintain accurate records

Job Qualifications

• Bachelor’s degree in healthcare or related field

• Previous customer service experience

• Knowledge of healthcare regulations and laws

• Proficiency in Microsoft Office Suite

Job Knowledge

• Knowledge of healthcare regulations and laws

• Knowledge of customer service principles and practices

• Knowledge of healthcare services and products

• Knowledge of medical terminology

Job Experience

• Previous customer service experience

• Previous experience in the healthcare industry

Job Responsibilities

• Respond to customer inquiries and provide accurate information

• Resolve customer issues in a timely manner

• Provide information on healthcare services and products

• Maintain accurate records and provide reports to management

• Handle customer complaints and provide solutions

• Follow up with customers to ensure satisfaction