Register
Recruit Create CV

Guest Services Associate 1St And 2Nd Shift Jobs in North Carolina

1St/2Nd Shift Care Staff
By Calyx Senior Living At Durham, NC, United States
Must have compassion and a desire to work with seniors
Ability to communicate effectively with residents and families
Ability to adapt to each resident and setting
Must be available to work weekends
COVID-19 Vaccine and Booster Required
1st and 2nd Shift Care Staff

Are you looking for a job that offers great customer service and the opportunity to work flexible hours? We are looking for a Guest Services Associate to join our team! As a Guest Services Associate, you will be responsible for providing excellent customer service to our guests, ensuring their satisfaction and comfort. You will also be responsible for handling check-ins and check-outs, answering questions, and providing assistance to guests. This is a great opportunity to work in a fast-paced environment and to gain valuable customer service experience. We offer competitive pay and flexible hours, so apply now and join our team!

Overview:

Guest Services Associates are responsible for providing excellent customer service to guests and visitors of a business or organization. They are the first point of contact for guests and are expected to be knowledgeable about the services and amenities offered by the business. They must be able to answer questions, provide directions, and resolve any customer service issues that may arise.

Detailed Job Description:

Guest Services Associates are responsible for greeting guests and visitors, providing information about the services and amenities offered by the business, answering questions, providing directions, and resolving any customer service issues that may arise. They must be able to maintain a professional and friendly demeanor at all times. They must also be knowledgeable about the services and amenities offered by the business and be able to provide accurate information to guests.

What is Guest Services Associate 1St And 2Nd Shift Job Skills Required?

• Excellent customer service skills
• Ability to remain professional and friendly at all times
• Knowledge of the services and amenities offered by the business
• Ability to answer questions and provide directions
• Ability to resolve customer service issues
• Ability to multitask

What is Guest Services Associate 1St And 2Nd Shift Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Guest Services Associate 1St And 2Nd Shift Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the services and amenities offered by the business
• Knowledge of local area attractions and services

What is Guest Services Associate 1St And 2Nd Shift Job Experience?

• Previous customer service experience preferred

What is Guest Services Associate 1St And 2Nd Shift Job Responsibilities?

• Greet guests and visitors and provide information about the services and amenities offered by the business
• Answer questions and provide directions
• Resolve customer service issues
• Maintain a professional and friendly demeanor at all times
• Ensure the lobby and other areas of the business are clean and presentable