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Guest Services Assistant Manager Jobs in Arkansas

Guest Services Manager Jobs
By Geographic Expeditions (GeoEx) At United States
Exceptional verbal and written communication skills, including copy editing experience (creative writing skills a plus)
Strong organizational skills and impeccable attention to detail
Excellent technical skills and ability to learn new software quickly
Collaboration skills to build strong relationships with Sales & Groups teams and other members of the GSM team
Previous experience with a like-minded travel company is a plus
Knowledgeable, inspiring, dedicated, and supportive teammates
Assistant Customer Services Manager
By City of Anaheim, CA At United States
In the absence of the Customer Services Manager, assume management responsibility for the division.
For a full list of Knowledge of and Ability to, please select the titleAssistant Customer Services Manager.
License/Certification Required: Possession of an appropriate, valid driver’s license.
The selection process will consist of a minimum of skills examination and oral interview.
To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time
For additional information about the City's benefits, visit: www.myanaheimbenefits.com

Are you looking for an exciting opportunity to lead a team of Guest Services professionals? We are looking for a Guest Services Assistant Manager to join our team and help create an exceptional experience for our guests. You will be responsible for overseeing all aspects of the guest experience, from check-in to check-out, and ensuring that our guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

Overview:

The Guest Services Assistant Manager is responsible for providing excellent customer service to guests and ensuring that all guest services operations are running smoothly. This position is responsible for supervising and training staff, managing budgets, and ensuring that all guest services standards are met.

Detailed Job Description:

The Guest Services Assistant Manager is responsible for providing excellent customer service to guests and ensuring that all guest services operations are running smoothly. This position is responsible for supervising and training staff, managing budgets, and ensuring that all guest services standards are met. The Guest Services Assistant Manager is also responsible for developing and implementing policies and procedures to ensure the highest level of customer service. Additionally, this position is responsible for resolving customer complaints and ensuring that all customer inquiries are handled in a timely and professional manner.

What is Guest Services Assistant Manager Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Guest Services Assistant Manager Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• At least two years of experience in a customer service or hospitality role
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team

What is Guest Services Assistant Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of hospitality management principles and practices
• Knowledge of budgeting and financial management

What is Guest Services Assistant Manager Job Experience?

• At least two years of experience in a customer service or hospitality role
• Experience in supervising and training staff
• Experience in developing and implementing policies and procedures

What is Guest Services Assistant Manager Job Responsibilities?

• Supervise and train staff
• Manage budgets and financial operations
• Develop and implement policies and procedures
• Ensure that all guest services standards are met
• Resolve customer complaints
• Handle customer inquiries in a timely and professional manner
• Ensure excellent customer service is provided to guests