Guest Services Aide Jobs in Washington , Employment

Are you looking for a job that allows you to make a difference in the lives of others? We are looking for a Guest Services Aide to join our team and provide exceptional customer service to our guests. As a Guest Services Aide, you will be responsible for greeting and assisting guests, answering questions, and providing information about our services. If you are passionate about customer service and have a positive attitude, we want to hear from you!

Overview:

Guest Services Aides are responsible for providing excellent customer service to guests and visitors of a business or organization. They are often the first point of contact for guests and are responsible for greeting them, providing information, and helping them find their way around the facility. They may also be responsible for answering phones, taking reservations, and providing general administrative support.

Detailed Job Description:

Guest Services Aides are responsible for providing excellent customer service to guests and visitors of a business or organization. They greet guests upon arrival, answer questions, provide directions, and assist them in finding their way around the facility. They may also be responsible for taking reservations, answering phones, and providing general administrative support. They must be knowledgeable about the facility and its services, and be able to provide guests with accurate information. They must also be able to handle customer complaints and inquiries in a professional and courteous manner.

What is Guest Services Aide Job Skills Required?

• Excellent customer service skills

• Excellent communication skills

• Ability to multitask

• Knowledge of the facility and its services

• Ability to handle customer complaints and inquiries

• Ability to work independently and as part of a team

• Proficiency in computer applications

What is Guest Services Aide Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of the facility and its services

• Ability to work independently and as part of a team

• Proficiency in computer applications

What is Guest Services Aide Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of the facility and its services

• Knowledge of computer applications

• Knowledge of administrative and clerical procedures

What is Guest Services Aide Job Experience?

• Previous customer service experience

• Previous experience in a similar role

What is Guest Services Aide Job Responsibilities?

• Greet guests upon arrival and provide them with information

• Answer phones and take reservations

• Provide directions and assist guests in finding their way around the facility

• Handle customer complaints and inquiries in a professional and courteous manner

• Provide general administrative support

• Maintain a clean and organized work area