Guest Relations Parking Attendant Jobs

Inspire memorable experiences by providing top-notch guest service and remaining attentive to guest needs.

Interact with guests in-person and over the phone to ensure the best guest experience.

Utilize the Point-of-Sale system to process orders, payments, and redemption transactions with accuracy and timeliness.

Maintain cleanliness and safety standards and report operational issues.

Facilitate attraction play and oversee the game room.

Demonstrate Andy B’s Core Values: Teamwork, Service, Inspiring Fun, and Excellence.

Verifiable work history with experience in customer service or security preferred

Basic computer skills (CCTV, email & Mobile Apps)

Ability to speak, read and write fluent English

Maintain a professional, clean cut appearance

Availability to work all shifts, evenings, weekends and holidays

Prepared to stand throughout shift

Knowledge of parking operations, regulations and office management.

Responsible for day to day operation and management of the entry stations and event parking operations.

Coordinate with members of management team to ensure adequate dissemination of information to departmental employees.

Must be knowledgeable of the Texas Tech campus and the parking rules and regulations.

Ability to recruit and manage conflict resolution that promotes a favorable outcome for all parties.

Unit Manager - Parking Events & Guest Relations

Excellent customer service and verbal communication skills

Identify correct parking permits and scan appropriate QR bar-codes via handheld iPhone device

Provide a digital verification for transactions upon request and be accountable for all revenues collected if applicable

Greet guests, pass out informational flyers, and provide guests with accurate stadium information, guidance, and direction

Report policy or safety issues to supervisors and/or event command via radio.

Resolve fan issues as they arise