Director, Group Sales & Experience
By National Geographic Society At Washington, DC, United States
Manage team to ensure coordination with Visitor Experience and Security to arrange all logistics for group visits
Work with Senior Director of Visitor Experience and Head of Campus Planning to set revenue and attendance targets
Manage creation of sales materials and outreach, working with marketing and communications teams on content, design, and audiences
Create a wayfinding plan that ensures the most seamless experience for groups moving through Base Camp
Knowledge of best practices in group sales strategies and fulfilment.
Knowledge of data systems and sales tracking software.

Are you looking for a challenging and rewarding job in the hospitality industry? We are looking for an experienced Group Sales Coordinator to join our team! As a Group Sales Coordinator, you will be responsible for managing group sales and providing excellent customer service to our guests. You will be responsible for developing relationships with clients, negotiating contracts, and ensuring that all group sales are completed in a timely and efficient manner. If you have excellent communication and organizational skills, and a passion for providing exceptional customer service, then this is the job for you!

A Group Sales Coordinator is responsible for managing the sales process for groups of customers. This includes working with customers to identify their needs, developing sales strategies, and coordinating with other departments to ensure customer satisfaction.

What is Group Sales Coordinator Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Office Suite
• Knowledge of sales principles and techniques
• Knowledge of customer service principles and practices

What is Group Sales Coordinator Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in sales or customer service
• Knowledge of the hospitality industry

What is Group Sales Coordinator Knowledge?

• Knowledge of the hospitality industry
• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques

What is Group Sales Coordinator Experience?

• Previous experience in sales or customer service
• Experience in customer service or hospitality

What is Group Sales Coordinator Responsibilities?

• Develop and implement sales strategies to meet customer needs
• Coordinate with other departments to ensure customer satisfaction
• Develop and maintain relationships with customers
• Monitor customer feedback and adjust sales strategies accordingly
• Prepare and present sales reports to management
• Manage customer inquiries and complaints