Director, Group Sales & Experience
By National Geographic Society At Washington, DC, United States
Manage team to ensure coordination with Visitor Experience and Security to arrange all logistics for group visits
Work with Senior Director of Visitor Experience and Head of Campus Planning to set revenue and attendance targets
Manage creation of sales materials and outreach, working with marketing and communications teams on content, design, and audiences
Create a wayfinding plan that ensures the most seamless experience for groups moving through Base Camp
Knowledge of best practices in group sales strategies and fulfilment.
Knowledge of data systems and sales tracking software.

Are you looking for a job that will let you use your sales skills to help groups have the best experience possible? We are looking for a Group Sales Associate to join our team and help us create unforgettable experiences for our customers. If you are a motivated, customer-focused individual, this could be the perfect job for you!

Overview The Group Sales Associate is responsible for providing excellent customer service and sales support to groups and organizations. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. Detailed Job Description The Group Sales Associate will be responsible for providing excellent customer service and sales support to groups and organizations. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. The Group Sales Associate will be responsible for managing group sales, providing customer service, and providing support to the sales team. Job Skills Required
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of sales and marketing principles
• Knowledge of Microsoft Office Suite
• Knowledge of customer relationship management (CRM) systems
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of experience in sales and customer service
• Proven track record of success in sales and customer service
Job Knowledge
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of Microsoft Office Suite
Job Experience
• At least two years of experience in sales and customer service
• Proven track record of success in sales and customer service
Job Responsibilities
• Manage group sales and provide customer service
• Provide support to the sales team
• Develop and maintain relationships with clients
• Generate leads and identify potential customers
• Prepare sales reports and analyze sales data
• Assist with marketing and promotional activities
• Ensure customer satisfaction and provide follow-up services