Are you looking for an exciting opportunity to join a dynamic team and help manage group accounts? We are looking for a Group Account Coordinator to join our team and help us manage our group accounts. You will be responsible for providing exceptional customer service, managing client relationships, and ensuring that our group accounts are managed efficiently and effectively. If you have excellent communication and organizational skills, and a passion for customer service, this could be the perfect job for you!

Overview Group Account Coordinators are responsible for providing administrative and customer service support to a group of accounts. They are responsible for managing customer accounts, processing orders, and providing customer service support. They must be able to work with a variety of customers and be able to handle multiple tasks at once. Detailed Job Description Group Account Coordinators are responsible for providing administrative and customer service support to a group of accounts. They are responsible for managing customer accounts, processing orders, and providing customer service support. They must be able to work with a variety of customers and be able to handle multiple tasks at once. They must be able to communicate effectively with customers, vendors, and other departments. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently and as part of a team
• Ability to prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer applications
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous administrative experience
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer applications
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) software
Job Experience
• Previous customer service experience
• Previous administrative experience
• Previous experience working with customer accounts
Job Responsibilities
• Manage customer accounts
• Process orders
• Provide customer service support
• Respond to customer inquiries
• Resolve customer complaints
• Maintain customer records
• Prepare reports
• Monitor customer accounts
• Update customer information
• Follow up on customer orders
• Maintain customer relationships