Service Desk Manager Jobs
By Leidos At , Remote $59,150 - $122,850 a year
Excellent written and verbal communications skills
Excellent verbal and written communication skills
Prior experience leading helpdesk/service desk teams
Experience with commercial cloud providers including AWS
Looking for an exciting opportunity to make an impact as Help Desk Manager?
Managing the help desk team and evaluate performance
Global Service Desk Manager
By Amyris, Inc. At , Tampa, Fl $102,500 - $159,000 a year
Bachelor of Science in Information Systems, Information Technology, Management, Engineering, Computer Science or equivalent experience.
Knowledge and understanding of best practices for service management.
Manage and provide oversight of contractors providing local helpdesk support for remote sites.
5 or more years of related technical and managerial experience in an end-to-end service desk and desk side service delivery environment.
Familiarity with service desk technologies including IT Service Management.
Develop relationships with key counterparts inside of Amyris to understand their experience