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Global Director It Service Management Jobs

Director Of It Service Management
By The University of Texas at Dallas At Richardson, TX, United States
Review and identify gaps and opportunities in current processes and procedures to continually improve Knowledge Management.
Lead efforts with Service Desk to streamline and centralize Knowledge Management in OIT.
Review and identify gaps and opportunities in current processes and procedures to continually improve Change Management.
Facilitate weekly Change Management Meeting.
Enhance and conduct training on Incident, Problem and change Management process for IT organizations across campus
Responsible for running Major Incident, Problem& Change Management process
Director Of It Service Management
By Progilisys Solutions At Indiana, United States
Extensive experience in IT Service Management leadership roles.
Join our client’s team as the Global Director of IT Service Management!
Strong strategic thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
2. Define roles and responsibilities for the department.
15. Mentor service and process managers on ITSM concepts.
Global Director It Service Management
By Lippert At ,
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes.
Expert knowledge of ITIL framework and have managed transformation and ongoing operations of Service Management processes.
In-depth knowledge of IT Service Management (ITIL) frameworks.
Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting.
Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery.