Community Manager, Cx & Technology
By Rivian At , Irvine, 92618
10+ years of experience in community management, customer experience, customer service, experiential marketing, customer success or relevant discipline.
Bachelor degree preferred in Marketing, Communications, Business Management, plus for Masters.
Superior verbal and written communication skills and networking abilities.
Craft, launch and manage programs such as customer advisory boards and referrals, events. Define and document the customer journeys.
Plan programming, manage and execute online or offline events/activations with the community. Manage a dynamic calendar of events and activations.
Must be exceptionally organized and can build roadmaps and projects plans. Can manage multiple projects at once and operate with urgency.

Are you a dynamic and experienced Global Business Unit Manager looking for an exciting new challenge? We are looking for a leader to join our team and help us drive our business to the next level. You will be responsible for developing and executing strategies to increase our global market share, as well as managing our global operations. If you have a passion for driving results and a proven track record of success, we want to hear from you!

What is CX Global Business Unit Manager Skill Requirements?

• Proven experience in managing a global business unit
• Excellent leadership, communication, and organizational skills
• Ability to develop and implement strategies to achieve business objectives
• Ability to build relationships with customers and partners
• Ability to analyze data and make informed decisions
• Ability to work in a fast-paced environment
• Knowledge of customer experience (CX) best practices

What is CX Global Business Unit Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in a similar role
• Experience in customer experience (CX) management
• Experience in developing and managing global business units
• Experience in developing and executing strategies
• Experience in working with cross-functional teams

What is CX Global Business Unit Manager Knowledge?

• Knowledge of customer experience (CX) best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and insights
• Knowledge of customer service and support
• Knowledge of customer loyalty programs

What is CX Global Business Unit Manager Experience?

• Proven experience in managing a global business unit
• Proven experience in developing and executing strategies
• Proven experience in working with cross-functional teams
• Proven experience in customer experience (CX