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Genesys Engineer Jobs

Telephony Systems Administrator, Genesys
By American Equity At ,
Management of the department SharePoint including adding and amending document libraries, integrating applications and ensuring sufficient storage space.
Manages system’s roles and users.
Partners with Customer Experience and process design leaders to ensure phone systems are customer friendly and efficient.
Researches phone capabilities and makes systemic recommendations for improvement.
Creates and deploys feedback mechanisms for Managers.
Knowledgeable in Telephony systems and administration including Genesys
Genesys Cloud Engineer Jobs
By Miratech At ,
4+ years of experience with Genesys Cloud
Experience in Genesys Cloud CX architect tool for setting up inbound voice flows and bot flows
Experience in Genesys Cloud CX notification service sub/pub notification services
Experience reading and interpreting Visio flow chart
Experience in Google DialogFlow CX
Google Cloud Platform DialogFlow Certification
Genesys Consultant Jobs
By Realign LLC At , Woodstock, Al

Performing design, development, and configuration of CCaaS products and platforms

Are you looking for an exciting opportunity to use your Genesys engineering skills? We are looking for a talented engineer to join our team and help us develop and maintain our Genesys platform. You will be responsible for designing, developing, and maintaining our Genesys environment, as well as troubleshooting and resolving any issues that arise. If you have a passion for technology and a desire to work in a fast-paced environment, this could be the perfect job for you!

Overview A Genesys Engineer is responsible for designing, developing, and maintaining Genesys software solutions. They are responsible for ensuring that the Genesys software is running optimally and that it meets the needs of the organization. Detailed Job Description A Genesys Engineer is responsible for designing, developing, and maintaining Genesys software solutions. They must have a deep understanding of the Genesys software and its capabilities. They must be able to troubleshoot and resolve any issues that arise with the software. They must also be able to develop new solutions and features for the software. The Genesys Engineer must be able to work with other teams to ensure that the software is running optimally and that it meets the needs of the organization. Job Skills Required
• Knowledge of Genesys software and its capabilities
• Ability to troubleshoot and resolve issues with the software
• Ability to develop new solutions and features for the software
• Ability to work with other teams to ensure the software is running optimally
• Ability to communicate effectively with other teams
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience working with Genesys software
• Knowledge of software development and design principles
• Knowledge of software testing and debugging
• Knowledge of database systems and SQL
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Knowledge
• Knowledge of Genesys software and its capabilities
• Knowledge of software development and design principles
• Knowledge of software testing and debugging
• Knowledge of database systems and SQL
• Knowledge of web technologies such as HTML, CSS, and JavaScript
Job Experience
• 3+ years of experience working with Genesys software
• Experience developing and maintaining Genesys software solutions
• Experience troubleshooting and resolving issues with the software
• Experience developing new solutions and features for the software
Job Responsibilities
• Design, develop, and maintain Genesys software solutions
• Troubleshoot and resolve any issues that arise with the software
• Develop new solutions and features for the software
• Work with other teams to ensure that the software is running optimally
• Communicate effectively with other teams
• Work independently and as part of a team