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Geek Squad Customer Service Jobs in Florida

Geek Squad Home Theater Agent (Pga Store 688)
By Best Buy At Palm Beach Gardens, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Manages inventory and Geekmobile maintenance.
1 year of customer service experience
6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology products
Geek Squad Home Theater Agent (Naples Store 524)
By Best Buy At Naples, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Manages inventory and Geekmobile maintenance.
1 year of customer service experience
6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology products
Geek Squad Advanced Repair Agent
By Best Buy At Wesley Chapel, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Strong ability to prioritize and multi-task in a fast-paced environment
Geek Squad Double Agent, Appliance-Jensen Beach, Fl
By Geek Squad At , Stuart, 34994, Fl $24.01 - $37.29 an hour
Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
2 years of customer service experience
1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology electronics
Leads on two person jobs and complex projects as well as performs work alone.
Geek Squad Agent (Retail Store)
By Geek Squad At , West Palm Beach, 33401, Fl $15.00 - $17.27 an hour
Experience using and learning about consumer electronics
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Geek Squad Advanced Repair Agent
By Geek Squad At , Orlando, 32809, Fl $15.80 - $22.95 an hour
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Strong ability to prioritize and multi-task in a fast-paced environment

Are you looking for a job that will let you use your tech skills to help people? Join the Geek Squad Customer Service team and use your expertise to provide top-notch tech support to our customers!

Overview Geek Squad Customer Service is a customer service team that provides technical support and assistance to customers who have purchased products from Geek Squad. The team is responsible for providing technical advice, troubleshooting, and resolving customer issues. Detailed Job Description Geek Squad Customer Service Representatives are responsible for providing technical support and assistance to customers who have purchased products from Geek Squad. The team is responsible for providing technical advice, troubleshooting, and resolving customer issues. Customer Service Representatives must be able to communicate effectively with customers and have a strong understanding of Geek Squad products and services. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of Geek Squad products and services
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
• Knowledge of Geek Squad products and services
Job Knowledge
• Knowledge of Geek Squad products and services
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Technical certifications or training
Job Responsibilities
• Provide technical support and assistance to customers
• Troubleshoot technical issues
• Respond to customer inquiries
• Provide advice and guidance on Geek Squad products and services
• Resolve customer issues in a timely manner
• Maintain customer records and documentation
• Follow up with customers to ensure satisfaction