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Geek Squad Consultation Agent Jobs

Geek Squad Repair Cadet (Culver City- 179)
By Best Buy At Culver City, CA, United States
Responsibly manage inventory and Geekmobile maintenance
Previous experience actively using and learning about technology products
Previous experience in sales, delivery, installation, and/or repair
Previous experience in Customer Service
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
Provide timely updates to the client and store precincts
Assistant Director, Counseling & Consultation Services
By Northern Illinois University At , Dekalb, 60115, Il $86,000 - $90,000 a year
Assistant Director, Counseling & Consultation Services
Stud Affairs Dean of Students
Link to Department Website or Custom Search Page
Geek Squad Agent (Retail Store)
By Geek Squad At , West Palm Beach, 33401, Fl $15.00 - $17.27 an hour
Experience using and learning about consumer electronics
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Geek Squad Advanced Repair Agent
By Geek Squad At , Orlando, 32809, Fl $15.80 - $22.95 an hour
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Strong ability to prioritize and multi-task in a fast-paced environment
Geek Squad Agent (Retail Store)
By Geek Squad At , Bayamón, 00961, Pr $15 - $17 an hour
Experience using and learning about consumer electronics
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Geek Squad Appliance Repair Technician [Honolulu- 763]
By Geek Squad At , Honolulu, 96817, Hi $26.10 - $40.53 an hour
Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
2 years of customer service experience
1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology electronics
Leads on two person jobs and complex projects as well as performs work alone.

Are you looking for a job that combines your technical knowledge with your customer service skills? Join the Geek Squad and become a Consultation Agent! Help customers with their tech needs and provide them with the best solutions. Be part of a team that is passionate about technology and making a difference in people's lives.

What is Geek Squad Consultation Agent Skill Requirements?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment

What is Geek Squad Consultation Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Technical certifications or degrees in computer science or related field (preferred)

What is Geek Squad Consultation Agent Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of computer networking and security

What is Geek Squad Consultation Agent Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role (preferred)

What is Geek Squad Consultation Agent Responsibilities?

• Provide technical support to customers via phone, email, and chat
• Troubleshoot and diagnose customer technical issues
• Provide advice and guidance to customers on the use of computer hardware and software
• Maintain customer records and update customer information in the system
• Follow up with customers to ensure their satisfaction with the service provided
• Assist customers with product selection and