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Geek Squad Consultation Agent Jobs in Florida

Geek Squad Home Theater Agent (Pga Store 688)
By Best Buy At Palm Beach Gardens, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Manages inventory and Geekmobile maintenance.
1 year of customer service experience
6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology products
Geek Squad Home Theater Agent (Naples Store 524)
By Best Buy At Naples, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Manages inventory and Geekmobile maintenance.
1 year of customer service experience
6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology products
Geek Squad Advanced Repair Agent
By Best Buy At Wesley Chapel, FL, United States
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Strong ability to prioritize and multi-task in a fast-paced environment
Geek Squad Double Agent, Appliance-Jensen Beach, Fl
By Geek Squad At , Stuart, 34994, Fl $24.01 - $37.29 an hour
Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
2 years of customer service experience
1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology electronics
Leads on two person jobs and complex projects as well as performs work alone.
Geek Squad Agent (Retail Store)
By Geek Squad At , West Palm Beach, 33401, Fl $15.00 - $17.27 an hour
Experience using and learning about consumer electronics
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Geek Squad Advanced Repair Agent
By Geek Squad At , Orlando, 32809, Fl $15.80 - $22.95 an hour
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
6+ months experience diagnosing, troubleshooting, or repairing technology products
Experience actively using and learning about consumer electronics
Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
Strong ability to prioritize and multi-task in a fast-paced environment

Are you looking for a job that combines your technical knowledge with your customer service skills? Join the Geek Squad and become a Consultation Agent! Help customers with their tech needs and provide them with the best solutions. Be part of a team that is passionate about technology and making a difference in people's lives.

What is Geek Squad Consultation Agent Skill Requirements?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment

What is Geek Squad Consultation Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Technical certifications or degrees in computer science or related field (preferred)

What is Geek Squad Consultation Agent Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of computer networking and security

What is Geek Squad Consultation Agent Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role (preferred)

What is Geek Squad Consultation Agent Responsibilities?

• Provide technical support to customers via phone, email, and chat
• Troubleshoot and diagnose customer technical issues
• Provide advice and guidance to customers on the use of computer hardware and software
• Maintain customer records and update customer information in the system
• Follow up with customers to ensure their satisfaction with the service provided
• Assist customers with product selection and