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Gainsight Admin Jobs

Gainsight Admin Jobs
By Quorum At , Brazil, In
You'll be the Gainsight guru, staying up-to-date with Gainsight's capabilities and features, and identifying and recommending opportunities for innovation and improvement.
As the face of Quorum, we ensure that every client has an amazing experience from start to finish.
Base Salary: R$6000,00 - R$10000,00 monthly (commensurate with experience). - Note that this is a CLT opportunity.
Monthly Work from Home Stipend
First Week: You’ll have the opportunity to get to know our Customer Success team and familiarize yourself with our tech stack.
First Month: You’ll complete your onboarding and begin handling basic requests and needs. This will include producing basic reports and changes.

Are you looking for an exciting opportunity to use your technical skills to help drive customer success? We are looking for a Gainsight Admin to join our team and help us build a world-class customer success platform. As a Gainsight Admin, you will be responsible for managing the platform, configuring customer journeys, and developing custom reports and dashboards. You will also be responsible for providing technical support to our customers and helping them maximize the value of their Gainsight investments. If you are passionate about customer success and have the technical skills to make it happen, this is the job for you!

Overview:

Gainsight Admin is a specialized role in the customer success field. The Gainsight Admin is responsible for managing the Gainsight platform, which is a customer success platform that helps companies manage customer relationships, track customer health, and measure customer success. The Gainsight Admin is responsible for configuring, customizing, and maintaining the Gainsight platform to ensure that it meets the customer success needs of the organization.

Detailed Job Description:

The Gainsight Admin is responsible for managing the Gainsight platform, which is a customer success platform that helps companies manage customer relationships, track customer health, and measure customer success. The Gainsight Admin is responsible for configuring, customizing, and maintaining the Gainsight platform to ensure that it meets the customer success needs of the organization. The Gainsight Admin is also responsible for creating and managing customer success dashboards, reports, and analytics. The Gainsight Admin is also responsible for providing technical support to customers and troubleshooting any issues that arise.

What is Gainsight Admin Job Skills Required?

• Knowledge of Gainsight platform and customer success best practices
• Ability to configure, customize, and maintain the Gainsight platform
• Knowledge of customer success dashboards, reports, and analytics
• Ability to troubleshoot technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

What is Gainsight Admin Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 2+ years of experience in customer success or related field
• Experience with Gainsight platform or similar customer success platforms
• Knowledge of customer success best practices
• Excellent problem-solving and analytical skills

What is Gainsight Admin Job Knowledge?

• Knowledge of Gainsight platform and customer success best practices
• Knowledge of customer success dashboards, reports, and analytics
• Knowledge of customer success best practices
• Knowledge of customer relationship management (CRM) systems

What is Gainsight Admin Job Experience?

• 2+ years of experience in customer success or related field
• Experience with Gainsight platform or similar customer success platforms
• Experience with customer relationship management (CRM) systems

What is Gainsight Admin Job Responsibilities?

• Configure, customize, and maintain the Gainsight platform
• Create and manage customer success dashboards, reports, and analytics
• Provide technical support to customers and troublesh