Community Manager - South End
By Greystar At Seattle, WA, United States

Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

401(k) with Company Match (eligibility required)

Are you a motivated leader looking to take your career to the next level? We are looking for an experienced Front End Manager to join our team and help us create an exceptional customer experience. You will be responsible for leading a team of front end associates, ensuring customer satisfaction, and driving sales. If you have a passion for customer service and a drive to succeed, this is the perfect opportunity for you!

Overview A Front End Manager is responsible for managing the front end of a business, which includes customer service, sales, and operations. They are responsible for ensuring that the customer experience is positive and that the business is running smoothly. Detailed Job Description A Front End Manager is responsible for overseeing the customer service, sales, and operations of a business. They are responsible for ensuring that customers have a positive experience and that the business is running smoothly. They must be able to manage staff, handle customer complaints, and ensure that all operations are running smoothly. They must also be able to develop and implement strategies to increase sales and customer satisfaction. Job Skills Required
• Excellent customer service skills
• Strong organizational and leadership skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Knowledge of sales and marketing strategies
• Knowledge of business operations
• Ability to problem solve and troubleshoot
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service, sales, or operations
• Knowledge of customer service and sales strategies
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service and sales strategies
• Knowledge of business operations
• Knowledge of marketing and sales strategies
• Knowledge of customer service software
Job Experience
• Previous experience in customer service, sales, or operations
• Previous experience in a managerial role
• Previous experience in a retail or hospitality setting
Job Responsibilities
• Manage customer service, sales, and operations
• Develop and implement strategies to increase sales and customer satisfaction
• Handle customer complaints and ensure customer satisfaction
• Train and manage staff
• Monitor and analyze sales data
• Monitor and analyze customer feedback
• Develop and implement customer service policies and procedures