Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla At Pelican Rapids, MN, United States

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include ...

Overnight Front Desk Receptionist
By Four Seasons At , Chicago, Il
Good problem solving ability and proficiency in Hotel property management systems .
The person we seek must have excellent interpersonal and verbal skills.
Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must.
Requires attention to detail and problem solving skills, as well as a passion for customer service
A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off.
Strong command of the English language

Are you looking for a unique and exciting job opportunity? Join our team as a Front Desk Overnight and be part of something special! Enjoy flexible hours, competitive pay, and the chance to make a difference in the lives of our guests.

Front Desk Overnight Job Description The Front Desk Overnight position is responsible for providing excellent customer service to guests and visitors of the hotel. The Front Desk Overnight is the face of the hotel and is responsible for ensuring that guests have a pleasant and comfortable stay. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Ability to work independently
• Ability to work in a fast-paced environment
• Knowledge of hotel policies and procedures
• Knowledge of computer systems
• Ability to handle cash and credit card transactions
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work overnight shifts
• Ability to stand for long periods of time
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems
• Knowledge of cash and credit card transactions
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel setting
Job Responsibilities
• Greet guests and visitors upon arrival
• Answer phones and respond to inquiries
• Handle check-ins and check-outs
• Process payments and handle cash and credit card transactions
• Monitor security cameras
• Ensure the lobby and front desk area are clean and presentable
• Assist guests with any inquiries or requests
• Assist with any other duties as assigned