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Front Desk Manager Jobs in Indiana

Front Desk Manager Jobs
By White Lodging - Marriott Indianapolis At , Indianapolis, 46204
Provide leadership, training and shift flow management while coaching front desk agents and supervisors.
The Front Desk Manager will carry out all daily shift operations of the Front Office department.
Prior leadership or supervisory experience and any experience with the specific brand hotel or upscale property is a bonus!
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Create proactive hiring plans and assist in hourly interviews.
Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc.

Are you looking for a challenging and rewarding role in the hospitality industry? We are seeking an experienced Front Desk Manager to join our team! You will be responsible for providing excellent customer service, managing staff, and ensuring the smooth operation of our front desk. If you have a passion for hospitality and are looking for an opportunity to make a difference, this is the job for you!

Front Desk Manager Job Skills:

• Excellent customer service skills
• Ability to multi-task and prioritize
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work under pressure
• Ability to stay organized and meet deadlines

What is Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or hospitality role
• Knowledge of hotel operations and procedures
• Knowledge of local area attractions and services
• Ability to work flexible hours

What is Front Desk Manager Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of local area attractions and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of applicable laws and regulations

What is Front Desk Manager Job Experience?

• Previous experience in a customer service or hospitality role
• Previous experience in a front desk or receptionist role
• Previous experience in a supervisory role

What is Front Desk Manager Job Responsibilities?

• Greeting guests upon arrival and checking them in
• Answering phone calls and responding to inquiries
• Processing payments and issuing receipts
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