Front Desk Lead Jobs
By Residence Inn by Marriott Washington DC At , Washington, 20037, Dc $20 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Assist in creating and distributing the team member schedule in a timely manner

Are you looking for a challenging and rewarding role as a Front Desk Lead Receptionist? We are looking for a highly organized and motivated individual to join our team and take on the responsibility of managing our front desk operations. As a Front Desk Lead Receptionist, you will be responsible for providing excellent customer service, managing the front desk, and ensuring the smooth running of our office. If you are looking for an opportunity to grow and develop your skills, this is the perfect job for you!

What is Front Desk Lead Receptionist Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Professional demeanor
• Ability to handle confidential information

What is Front Desk Lead Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or receptionist role
• Knowledge of office procedures and protocols
• Ability to work in a fast-paced environment

What is Front Desk Lead Receptionist Job Knowledge?

• Knowledge of office equipment and software
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of data entry and filing procedures

What is Front Desk Lead Receptionist Job Experience?

• Previous experience in a customer service or receptionist role
• Previous experience in a leadership role
• Previous experience in a fast-paced environment

What is Front Desk Lead Receptionist Job Responsibilities?

• Greeting and directing visitors
• Answering and routing phone calls
• Scheduling appointments
• Handling incoming and outgoing mail
• Maintaining office supplies
• Processing payments