Front Desk Associate 2022 Jobs in Kansas
Front Desk Associate Jobs
By Planet Fitness
At Edwardsville, PA, United States
Front Desk Associate Jobs
By Residence Inn Kansas City Airport
At Kansas City, KS, United States
Are you looking for an opportunity to join a dynamic team and make a difference? We are looking for a Front Desk Associate to join our team and provide exceptional customer service to our guests. As a Front Desk Associate, you will be responsible for greeting guests, answering phones, and providing information about our services. You will also be responsible for taking reservations, handling payments, and ensuring the highest level of customer satisfaction. If you are a customer service-oriented individual with excellent communication skills, we want to hear from you!
Overview The Front Desk Associate 2022 is responsible for providing excellent customer service to guests and visitors of the organization. They will be the first point of contact for guests and will be responsible for greeting them, answering questions, and providing assistance. The Front Desk Associate 2022 will also be responsible for managing the front desk, handling administrative tasks, and providing general administrative support. Detailed Job Description• Greet guests and visitors in a friendly and professional manner
• Answer questions and provide assistance to guests and visitors
• Manage the front desk, including answering phones, taking messages, and scheduling appointments
• Handle administrative tasks, such as filing, photocopying, and data entry
• Provide general administrative support, such as preparing documents, organizing files, and maintaining records
• Maintain a clean and organized work area
• Ensure compliance with company policies and procedures
• Assist with other duties as assigned
Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of office procedures and protocols
• Ability to work independently and as part of a team
• Attention to detail and accuracy
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or administrative role
• Knowledge of office equipment and software
• Ability to work flexible hours
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of office procedures and protocols
• Knowledge of administrative and clerical procedures
• Knowledge of computer software, such as Microsoft Office Suite
Job Experience
• Previous experience in a customer service or administrative role
• Previous experience in a front desk or receptionist role
Job Responsibilities
• Greet guests and visitors in a friendly and professional manner
• Answer questions and provide assistance to guests and visitors
• Manage the front desk, including answering phones, taking messages, and scheduling appointments
• Handle administrative tasks, such as filing, photocopying, and data entry
• Provide general administrative support, such as preparing documents, organizing files, and maintaining records
• Maintain a clean and organized work area
• Ensure compliance with company policies and procedures
• Assist with other duties as assigned
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