Front Counter/Inside Sales
By Gypsum Management & Supply, Inc. At , Centennial, 80112 $18 - $21 an hour
Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Develop product knowledge to assist customers with purchases
Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
Ability to self-manage, show initiative and be proactive
Must be able to manage stress depending on situations

Are you looking for a job that offers a fun and fast-paced environment? Join our team as a Front Counter Team Member and help us provide excellent customer service to our customers! You'll get to work with a great team and have the opportunity to learn new skills while making a difference in our customers' lives.

Overview:

Front Counter Team Members are responsible for providing excellent customer service to customers in a retail environment. They are the first point of contact for customers and must be able to provide accurate information and assistance. They must also be able to handle customer complaints and inquiries in a professional manner.

Detailed Job Description:

Front Counter Team Members are responsible for greeting customers, providing information about products and services, and assisting customers with their purchases. They must be able to accurately process payments and handle returns. They must also be able to answer customer inquiries and provide accurate information. They must be able to handle customer complaints in a professional manner and provide solutions to customer issues.

What is Front Counter Team Member Job Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Good communication skills
• Ability to work in a fast-paced environment
• Knowledge of retail products and services
• Knowledge of cash handling procedures
• Ability to use a computer and POS system

What is Front Counter Team Member Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to stand for long periods of time

What is Front Counter Team Member Job Knowledge?

• Knowledge of retail products and services
• Knowledge of cash handling procedures
• Knowledge of customer service principles

What is Front Counter Team Member Job Experience?

• Previous customer service experience preferred

What is Front Counter Team Member Job Responsibilities?

• Greet customers and provide information about products and services
• Assist customers with their purchases
• Process payments and handle returns
• Answer customer inquiries and provide accurate information
• Handle customer complaints in a professional manner
• Maintain a clean and organized work area