Sr. Community Moderator (Community Manager)
By Gartner At , Irving, 75039, Tx
2+ years experience of community management and building, with a preference for the technology landscape
Manages the strategically targeted recruitment of “Ambassadors” (aka power users)
Manages platform activity and partners with leadership to articulate trending content, participation, and coordinates
Bachelor's degree required; Master's or Advanced Certifications preferred
3+ years of professional experience
Proven experience activating on social trends which increase exposure of the Gartner Peer Community

Are you looking for a job that allows you to work from home and make a difference in a growing online community? We are looking for a Freelance Community Moderator to join our team and help us create a safe and welcoming environment for our members. As a Community Moderator, you will be responsible for monitoring conversations, responding to inquiries, and enforcing our community guidelines. If you have a passion for online communities and a desire to help others, this could be the perfect job for you!

Overview:

A Freelance Community Moderator is responsible for managing online communities and ensuring that they are a safe and positive environment for users. They are responsible for monitoring user activity, responding to user inquiries, and enforcing community guidelines.

Detailed Job Description:

A Freelance Community Moderator is responsible for managing online communities and ensuring that they are a safe and positive environment for users. This includes monitoring user activity, responding to user inquiries, and enforcing community guidelines. The Moderator will also be responsible for moderating content, responding to user feedback, and providing support to users.

What is Freelance Community Moderator Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Knowledge of online community management best practices
• Knowledge of online safety and security protocols
• Knowledge of social media platforms
• Ability to work in a fast-paced environment

What is Freelance Community Moderator Job Qualifications?

• Bachelor’s degree in a related field
• Previous experience in online community management
• Knowledge of online safety and security protocols
• Knowledge of social media platforms

What is Freelance Community Moderator Job Knowledge?

• Knowledge of online community management best practices
• Knowledge of online safety and security protocols
• Knowledge of social media platforms
• Knowledge of customer service principles

What is Freelance Community Moderator Job Experience?

• Previous experience in online community management
• Experience in customer service
• Experience in content moderation

What is Freelance Community Moderator Job Responsibilities?

• Monitor user activity and enforce community guidelines
• Respond to user inquiries and provide support
• Moderate content and respond to user feedback
• Monitor online safety and security protocols
• Develop and implement community engagement strategies
• Analyze user data and provide reports to management