Data Analyst / Fraud Analyst
By NeuroID At Whitefish, MT, United States
Please note this position is fully remote**
2+ years of experience in SQL
2+ years of experience with programming using R or Python
2+ years of experience leading analyses with a track record of business impact
Financial Services / Fintech / Fraud or Identity sector experience strongly preferred
Data literacy - ability to drive insights and link to recommendations and actions

Are you looking for a challenging and rewarding role in fraud resolution? We are looking for a Fraud Resolution Analyst to join our team and help us protect our customers from fraudulent activity. You will be responsible for investigating suspicious activity, analyzing data, and making decisions to protect our customers. If you have a passion for problem solving and a keen eye for detail, this could be the perfect job for you!

Overview Fraud Resolution Analysts are responsible for investigating and resolving fraud cases. They use their knowledge of fraud prevention and detection techniques to identify and investigate suspicious activity, and then take the necessary steps to resolve the issue. They also work with other departments to ensure that all fraud cases are handled in a timely and efficient manner. Detailed Job Description Fraud Resolution Analysts are responsible for investigating and resolving fraud cases. They use their knowledge of fraud prevention and detection techniques to identify and investigate suspicious activity, and then take the necessary steps to resolve the issue. They also work with other departments to ensure that all fraud cases are handled in a timely and efficient manner. They must be able to analyze data, identify patterns, and draw conclusions from their findings. They must also be able to communicate effectively with customers, law enforcement, and other stakeholders. Job Skills Required
• Knowledge of fraud prevention and detection techniques
• Analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle confidential information
• Knowledge of relevant laws and regulations
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of experience in fraud investigation or a related field
• Certification in fraud prevention and detection
• Knowledge of relevant laws and regulations
Job Knowledge
• Knowledge of fraud prevention and detection techniques
• Knowledge of relevant laws and regulations
• Knowledge of customer service principles
• Knowledge of data analysis and reporting
Job Experience
• At least two years of experience in fraud investigation or a related field
• Experience in customer service
• Experience in data analysis and reporting
Job Responsibilities
• Investigate and resolve fraud cases
• Identify and investigate suspicious activity
• Analyze data and draw conclusions from findings
• Communicate effectively with customers, law enforcement, and other stakeholders
• Ensure that all fraud cases are handled in a timely and efficient manner
• Maintain records of all fraud cases
• Update fraud prevention and detection techniques as needed