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Financial Software Support Analyst I Jobs in Indiana

Financial Analyst I Jobs
By Trane Technologies At , Rushville, 46173 $46,000 - $92,500 a year
Minimum of 3 years of accounting and/or finance experience in a manufacturing environment
Microsoft Office-including advanced Excel skills, Oracle GL, knowledge/proficiency in Alteryx/Tableau – a Plus
Manage to compliance the Direct Materials GRNI (Goods Received Not Invoiced)
Supports new product development, productivity initiatives, business case reviews, and benefits tracking
Assist in the education and compliance of financial processes and policies
Effective communication skills, which include the ability to explain and communicate financial information in an understandable and actionable format.

Are you looking for an exciting opportunity to use your financial software expertise to help others? We are looking for a Financial Software Support Analyst I to join our team and provide technical support to our customers. You will be responsible for troubleshooting software issues, providing customer service, and helping to ensure our customers have a positive experience. If you are passionate about helping people and have a knack for problem-solving, this could be the perfect job for you!

Overview Financial Software Support Analyst I is responsible for providing technical support and troubleshooting for financial software applications. They are responsible for responding to customer inquiries, resolving customer issues, and providing technical assistance. They must be knowledgeable in financial software applications and have excellent customer service skills. Detailed Job Description Financial Software Support Analyst I is responsible for providing technical support and troubleshooting for financial software applications. They must be knowledgeable in financial software applications and have excellent customer service skills. They must be able to troubleshoot customer issues, provide technical assistance, and respond to customer inquiries. They must be able to provide technical support to customers in a timely manner. They must be able to work independently and as part of a team. Job Skills Required
• Knowledge of financial software applications
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to provide technical assistance
• Ability to respond to customer inquiries
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of financial software applications
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to provide technical assistance
• Ability to respond to customer inquiries
• Ability to work independently and as part of a team
• Excellent communication skills
• Ability to work under pressure
Job Knowledge
• Knowledge of financial software applications
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of technical support processes
• Knowledge of customer service software
Job Experience
• At least two years of experience in a customer service or technical support role
• Experience in providing technical support to customers
• Experience in troubleshooting customer issues
Job Responsibilities
• Respond to customer inquiries and provide technical assistance
• Troubleshoot customer issues and provide solutions
• Provide technical support to customers in a timely manner
• Monitor customer service software for customer inquiries
• Update customer service software with customer information
• Document customer inquiries and resolutions in customer service software
• Assist in training new customer service staff