Field Tech Support Analyst Jobs in Texas , Employment

Are you looking for a challenging and rewarding career in tech support? We are looking for a Field Tech Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer support, and resolving customer complaints. If you have a passion for technology and excellent customer service skills, this is the perfect job for you!

What is Field Tech Support Analyst job Skills Required?

• Technical aptitude and troubleshooting skills

• Knowledge of computer hardware and software

• Excellent customer service and communication skills

• Ability to work independently and as part of a team

• Ability to work under pressure and meet deadlines

• Ability to prioritize tasks and manage time efficiently

What is Field Tech Support Analyst job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field

• A+ certification or other technical certifications

• Previous experience in a technical support role

What is Field Tech Support Analyst job Knowledge?

• Knowledge of computer hardware and software

• Knowledge of network systems and protocols

• Knowledge of operating systems and applications

• Knowledge of customer service principles and practices

What is Field Tech Support Analyst job Experience?

• Previous experience in a technical support role

• Experience troubleshooting computer hardware and software

• Experience with customer service

• Experience with network systems and protocols

What is Field Tech Support Analyst job Responsibilities?

• Provide technical support to customers via phone, email, or in-person

• Troubleshoot computer hardware and software issues

• Install and configure computer hardware and software

• Assist customers with network setup and configuration

• Provide customer service