Field Support Technician Jobs in Virginia , Employment

Are you looking for a job that offers a chance to work with cutting-edge technology and make a real difference? We are looking for a Field Support Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing on-site customer service. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Field Support Technician is responsible for providing technical support to customers in the field. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing technical training and support.

What is Field Support Technician Skills Required?

-Strong customer service skills -Excellent problem-solving and troubleshooting skills -Knowledge of computer hardware and software -Ability to work independently and as part of a team -Excellent communication and interpersonal skills -Ability to work in a fast-paced environment

What is Field Support Technician Qualifications?

-High school diploma or equivalent -Associate’s degree in computer science or related field preferred -Certification in relevant technology preferred

What is Field Support Technician Knowledge?

-Knowledge of computer hardware and software -Knowledge of networking and operating systems -Knowledge of customer service principles and practices

What is Field Support Technician Experience?

-Previous experience in a technical support role preferred

What is Field Support Technician Responsibilities?

-Provide technical support to customers in the field -Troubleshoot and resolve technical issues -Install and configure hardware and software -Provide technical training and support -Maintain records of customer interactions and transactions -Provide customer service and support to customers