Field Service Dispatch Supervisor
By Upland Talent At St Cloud, MN, United States
Manages work in process to meet deadlines and efficient billing
Manages fast and accurate response to after-hours calls
Manages technician productivity; assigns work orders and schedules workload.
Monitors vehicle maintenance, inspections, and DOT requirements for field service vehicle
2+ years of relevant diesel equipment knowledge preferred
Strong communication and organizational skills required

Are you looking for a challenging and rewarding role in the field service industry? We are looking for a Working Supervisor to join our team and lead our field service operations. You will be responsible for managing our field service technicians, ensuring customer satisfaction, and driving operational efficiency. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

What is Field Service Working Supervisor Skill Requirements?

• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose technical problems
• Knowledge of safety regulations and procedures
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to lift and carry heavy equipment
• Ability to use hand and power tools
• Knowledge of relevant computer software

What is Field Service Working Supervisor Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field
• Previous experience in a related field
• Valid driver’s license

What is Field Service Working Supervisor Knowledge?

• Knowledge of relevant safety regulations and procedures
• Knowledge of relevant computer software
• Knowledge of relevant hand and power tools

What is Field Service Working Supervisor Experience?

• Previous experience in a related field
• Previous experience in customer service

What is Field Service Working Supervisor Responsibilities?

• Troubleshoot and diagnose technical problems
• Install and maintain equipment
• Provide customer service and technical support
• Ensure safety regulations and procedures are followed
• Maintain accurate records of service calls
• Provide training to customers on the use of equipment