Ups Field Service Engineer
By Power Careers (powercareers.net) At Memphis, TN, United States
Must have electrical/mechanical experience relating to UPS systems, DC systems and knowledge of OEM's such as: Eaton, APC, GE, Emerson, etc.)
3 to 5 years of experience working within the critical power industry.
Complete paperwork and report all urgent repairs.
May need to work various shifts when needed.
We keep your candidacy 100% confidential letting you have peace of mind that you can explore your options while currently employed.

Are you looking for a challenging and rewarding career in Field Service Engineering? We are looking for a motivated and experienced Field Service Engineer to join our team and help us provide the best service to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical support, and ensuring customer satisfaction. If you have a passion for technology and a commitment to excellence, this could be the perfect job for you!

A Field Service Engineer I is responsible for providing technical support and maintenance services to customers. They are responsible for troubleshooting, repairing, and maintaining customer equipment.

What is Field Service Engineer I Skill Requirements?

• Knowledge of electrical and mechanical systems
• Ability to troubleshoot and diagnose problems
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to read and interpret technical manuals
• Excellent communication and interpersonal skills

What is Field Service Engineer I Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field
• Experience in a customer service or technical support role

What is Field Service Engineer I Knowledge?

• Knowledge of electrical and mechanical systems
• Knowledge of customer service principles and practices
• Knowledge of safety procedures
• Knowledge of computer systems and software

What is Field Service Engineer I Experience?

• Previous experience in a customer service or technical support role
• Previous experience in a field service role

What is Field Service Engineer I Responsibilities?

• Troubleshoot and diagnose customer equipment
• Repair and maintain customer equipment
• Provide technical support and advice to customers
• Maintain accurate records of customer service activities
• Ensure customer satisfaction with service provided
• Follow safety procedures when working with customer equipment