Field Service Dispatcher Jobs
By Sartorius At , Wilmington
Assigning Field Service Engineers to Service Requests via Service Management System (SMS) in advance with tentative dates
Coordinate with Service Support, Field Service Engineers, and Management on all open service order and onsite activities
Opportunity for international career development: a global network offering seminars and training sessions, expert and manager career paths
Ensure all onsite requirements are met prior to services taking place.
Experience with Microsoft Office (Word, Excel, Outlook)
Effective & efficient written & oral communication skills

Are you looking for a challenging and rewarding career in the transportation industry? We are looking for a Field Dispatcher to join our team! As a Field Dispatcher, you will be responsible for coordinating and dispatching drivers, monitoring their progress, and ensuring that all deliveries are completed on time and in a safe manner. You will also be responsible for communicating with customers and providing excellent customer service. If you are a motivated individual with excellent organizational and communication skills, then this is the job for you!

A Field Dispatcher is responsible for coordinating the activities of field personnel and ensuring that they are working efficiently and safely. They are responsible for scheduling, assigning, and dispatching personnel to various locations and tasks. They also provide support to field personnel, ensuring that they have the necessary resources and equipment to complete their tasks.

What is Field Dispatcher Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of safety regulations and procedures
• Knowledge of scheduling and dispatching software
• Ability to work in a fast-paced environment
• Ability to make quick decisions

What is Field Dispatcher Job Qualifications?

• High school diploma or equivalent
• Previous experience in a similar role
• Valid driver’s license
• Ability to pass a background check

What is Field Dispatcher Job Knowledge?

• Knowledge of local geography and traffic patterns
• Knowledge of local regulations and laws
• Knowledge of scheduling and dispatching software
• Knowledge of safety regulations and procedures

What is Field Dispatcher Job Experience?

• Previous experience in a similar role
• Previous experience in customer service
• Previous experience in dispatching

What is Field Dispatcher Job Responsibilities?

• Coordinate the activities of field personnel
• Schedule and assign personnel to various locations and tasks
• Provide support to field personnel
• Ensure that personnel have the necessary resources and equipment
• Monitor personnel performance and provide feedback
• Maintain records of personnel activities
• Ensure that safety regulations and procedures are followed
• Respond to customer inquiries and complaints
• Monitor traffic patterns and adjust schedules accordingly