Fan Services Representative Jobs in Pennsylvania

Assist in hiring, training and management of call center seasonal staff.

Excellent verbal, written, and interpersonal communication skills required, with excellent organizational, planning abilities

Train and manage Quality Control Teams and Guest Service Booth Staff.

Manage Guest Services Booths as well as Designated Driver and First Game certificate programs.

Perform other functions and activities as directed by the Assistant Director, Fan Experience.

Previous Guest Services experience preferred

You have at least 2 years of customer service or project management experience.

You have outstanding cross-team coordination, collaboration, and project management skills.

You have strong communication skills - both verbal and written.

You have excellent follow-up skills and 100% follow through on commitments.

You have strong organizational skills and the ability to maintain accuracy and meet deadlines in a high-volume, fast-paced environment.

It’s a bonus if you have previous experience working in the music industry, retail, or e-Commerce.