Office Based Customer Service Reservations Representative
By American Airlines At , Raleigh, Nc $14.74 an hour
Have a passion for travel with the interest, knowledge, and experience to become a customer’s trusted advisor
Listen to the customers’ needs and proactively offer options
Offer a high level of customer service
On occasion, be offered voluntary overtime and required to work mandatory overtime
Are resourceful, skilled in problem-solving and are able to handle difficult/stressful situations
Have previous Reservations and/or Customer Service experience in a contact center environment

Are you looking for a job that allows you to use your faith to serve others? We are looking for a Faith Based Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients while upholding our company's values and beliefs. If you are passionate about helping others and have a strong faith, this is the job for you!

What is Faith Based Customer Service Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to maintain a professional demeanor
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Knowledge of the organization’s mission and values
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Faith Based Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a faith-based environment
• Ability to maintain confidentiality
• Ability to work independently and as part of a team
• Ability to handle difficult customer service situations
• Ability to work in a fast-paced environment
• Ability to multitask
• Excellent communication and interpersonal skills

What is Faith Based Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures
• Knowledge of the organization’s mission and values
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Faith Based Customer Service Representative Experience?

• Previous customer service experience
• Experience working in