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Executive Client Service Associate Jobs in California

Service Executive Jobs
By onefinestay At Los Angeles, CA, United States
Work with your peers and management to drive organizational and process improvements throughout the business to prevent repeat issues from occurring.
Manage challenging communications with high-value customers (homeowners, guests, and travel agents) who are unsatisfied with our service, product or resolution offered.
A keen commercial sense and operational coordination experience
Prior experience working in the hospitality industry, as well as with CRM's is a plus
Liaise between guests, homeowners, and contractors to fix any home repairs that arise during the
Collect detailed information from customers and the field to formulate a resolution response to issues within service delivery and cost guidelines.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced, executive-level environment? We are looking for an experienced Executive Client Service Associate to join our team and provide exceptional customer service to our high-profile clients. If you have a passion for delivering exceptional customer service and thrive in a fast-paced environment, this could be the perfect job for you!

Overview The Executive Client Service Associate is a customer service professional who provides support to executive-level clients. They are responsible for responding to inquiries, resolving customer issues, and providing a high level of customer service. They must have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Detailed Job Description The Executive Client Service Associate is responsible for providing a high level of customer service to executive-level clients. They must be able to respond to inquiries in a timely and professional manner, and must be able to resolve customer issues quickly and efficiently. They must be able to work independently and as part of a team, and must be able to manage multiple tasks and prioritize work. They must also be able to maintain a positive attitude and provide a high level of customer service. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Positive attitude
• Ability to provide a high level of customer service
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite
• Knowledge of customer relationship management (CRM) software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite
• Knowledge of customer relationship management (CRM) software
Job Experience
• At least two years of customer service experience
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues quickly and efficiently
• Maintain a positive attitude and provide a high level of customer service
• Work independently and as part of a team
• Manage multiple tasks and prioritize work