Entry Level Tech Support Specialist Jobs in Nevada , Employment

Are you looking for an exciting opportunity to jumpstart your career in tech support? We are looking for an entry-level Tech Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Entry Level Tech Support Specialists provide technical support to customers and clients who are having difficulty with their technology products. They troubleshoot issues, answer questions, and provide solutions to technical problems. They may also provide training and advice on how to use the products. Detailed Job Description Entry Level Tech Support Specialists are responsible for providing technical support to customers and clients who are having difficulty with their technology products. This includes troubleshooting issues, answering questions, and providing solutions to technical problems. They may also provide training and advice on how to use the products. Entry Level Tech Support Specialists must be able to communicate effectively with customers and clients, as well as have a good understanding of the products they are supporting. Job Skills Required

• Excellent communication skills

• Knowledge of computer hardware and software

• Ability to troubleshoot technical issues

• Ability to explain technical concepts to non-technical people

• Patience and problem-solving skills

• Ability to work independently

Job Qualifications

• High school diploma or equivalent

• Experience with customer service

• Knowledge of computer hardware and software

• Ability to troubleshoot technical issues

• Ability to explain technical concepts to non-technical people

Job Knowledge

• Knowledge of computer hardware and software

• Knowledge of customer service

• Knowledge of troubleshooting techniques

• Knowledge of technical concepts

Job Experience

• Previous experience in customer service

• Previous experience in technical support

• Previous experience in troubleshooting

Job Responsibilities

• Troubleshoot technical issues for customers and clients

• Answer customer and client questions

• Provide solutions to technical problems

• Provide training and advice on how to use the products

• Communicate effectively with customers and clients

• Maintain customer and client records