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Entry Level IT Support Jobs in Maryland

Entry-Level It Support Associate Overnight (F)
By Expedient At , Baltimore, 21230
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Entry-Level Information Technology (It) Role
By The Job Network At Baltimore, MD, United States

Year Up is a one-year or less, intensive job training program that provides young adults with hands-on skill development, corporate internships, and coursework eligible for college credit. Year Up ...

Entry-Level It Support Associate (B)
By Expedient At , Baltimore, 21230, Md $32,000 - $37,000 a year
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment

Are you looking for an exciting entry-level opportunity in IT Support? We are looking for a motivated individual to join our team and help provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to ensure our customers have a positive experience. If you are looking for a challenge and want to make a difference, this is the job for you!

Job Description of Entry Level IT Support Entry Level IT Support is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for answering queries, troubleshooting problems, and providing technical support over the phone or through email.

What is Entry Level IT Support Job Skills Required?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of Windows and Mac operating systems

What is Entry Level IT Support Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or other relevant certifications
• Previous experience in a customer service or technical support role

What is Entry Level IT Support Job Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Entry Level IT Support Job Experience?

• Previous experience in a customer service or technical support role
• Previous experience in a help desk or IT support role

What is Entry Level IT Support Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical issues
• Provide technical support and guidance to customers
• Install, configure, and maintain computer hardware and software
• Monitor and maintain computer systems and networks
• Create and maintain user accounts and profiles
• Document technical issues and resolutions