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Entry Level Customer Support Specialist Jobs in Washington

Entry Level Field Support Specialist
By Beawit Consulting, LLC At Vancouver, WA, United States

as an entry level field technician, you will play a crucial role in providing exceptional technical support and customer service to our clients. you will work alongside our experience team to install, ...

It Customer Support/Entry
By Walla Walla Community College At , Walla Walla, 99362, Wa $4,758 - $6,244 a month
Technical Writing – the ability to create clear and succinct documentation for policies, procedures, charters, and status updates to management.
Equivalent combination of education and experience may be considered at the discretion of the college.
Support remote instruction and collaboration software and hardware.
Critical Thinking Skills – The ability to isolate problems by eliminating unrelated causes.
Technical Knowledge – knowledge of current hardware and software, technical solutions and how to deploy maintain and troubleshoot them.
Two years customer service-based experience.
Customer Support Specialist / Entry Level (Remote)
By Investtech At Seattle, WA, United States
Continuously seek ways to improve the customer experience and provide feedback to management
Excellent communication and interpersonal skills
Strong problem-solving and critical thinking abilities
Customer service experience is preferred but not required
Competitive salary and comprehensive benefits package
Remote work options and flexible scheduling

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an Entry Level Customer Support Specialist to join our team! As a Customer Support Specialist, you will be responsible for providing excellent customer service and technical support to our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. If you are looking for a challenging and rewarding role, then this is the perfect job for you!

Overview An Entry Level Customer Support Specialist is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. Detailed Job Description The Entry Level Customer Support Specialist is responsible for providing customer service and technical support to customers. This includes responding to customer inquiries, troubleshooting technical issues, and providing product information. The Entry Level Customer Support Specialist will also be responsible for maintaining customer records, creating reports, and providing feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Experience in a technical support role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Troubleshoot technical issues and provide solutions
• Provide product information and advice to customers
• Maintain customer records and create reports
• Provide feedback to management on customer service issues
• Follow up with customers to ensure their inquiries have been resolved