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Entry Level Customer Support Manager Jobs in Nevada

Client Support Manager - Entry Level
By PRIAM Inc. At Carson, CA, United States
High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
Superior organizational skills - able to manage multiple priorities simultaneously
with the opportunity to train into management.
Work directly with the Operational Manager in project coordination and team development
Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
Trained to successfully run an operation for our major sectors and create logistics for our direct marketing campaigns

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for an Entry Level Customer Support Manager to join our team and help us provide exceptional customer service to our clients. As the Manager, you will be responsible for managing the day-to-day operations of the customer service team, ensuring customer satisfaction, and developing strategies to improve customer service. If you have a passion for customer service and are looking for an opportunity to make a difference, then this is the job for you!

Overview The Entry Level Customer Support Manager is responsible for providing customer service and support to customers. This position requires excellent customer service skills, problem-solving abilities, and the ability to work in a fast-paced environment. The Entry Level Customer Support Manager is also responsible for managing customer inquiries, resolving customer issues, and providing customer feedback. Detailed Job Description The Entry Level Customer Support Manager is responsible for providing customer service and support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer feedback. The Entry Level Customer Support Manager is also responsible for managing customer accounts, troubleshooting customer issues, and providing customer support. The Entry Level Customer Support Manager must have excellent customer service skills, problem-solving abilities, and the ability to work in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Problem-solving abilities
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Ability to handle customer complaints and disputes
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in a related field
• At least 1 year of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Ability to handle customer complaints and disputes
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
• Knowledge of customer service regulations and standards
Job Experience
• At least 1 year of customer service experience
• Experience in customer service management
• Experience in customer service software, databases, and tools
• Experience in customer service policies and procedures
• Experience in customer service best practices
• Experience in customer service regulations and standards
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Manage customer accounts and provide customer support
• Troubleshoot customer issues and provide customer feedback
• Monitor customer service performance and provide customer feedback
• Develop customer service policies and procedures
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