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Entry Level Customer Specialist Jobs in Nevada

Remote Entry-Level Customer Service Specialist
By Contractor In Charge At Henderson, NV, United States
Typing proficiency of 50+ WPM along with good computer skills
Minimum of 1 year of call center experience with a high call volume
Experience in the home service industry, including HVAC, plumbing, and electrical
full-time Remote Entry-Level Customer Service Specialist
High school diploma or equivalent
Average 90% or higher QA/KPI scores

Are you looking for an exciting opportunity to start your career in customer service? We are looking for an Entry Level Customer Specialist to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and are looking for a rewarding career, this could be the perfect job for you!

Overview An Entry Level Customer Specialist is responsible for providing excellent customer service to customers. They are the first point of contact for customers and are responsible for providing assistance with inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description The Entry Level Customer Specialist is responsible for providing excellent customer service to customers. This includes responding to customer inquiries, resolving customer complaints, and providing general customer service support. The Entry Level Customer Specialist will also be responsible for maintaining customer records, providing product and service information, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Experience
• Previous customer service experience
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide product and service information
• Maintain customer records
• Ensure customer satisfaction
• Resolve customer complaints
• Provide general customer service support