Entry Level Client Support Specialist Jobs in California
Client Service Specialist - Entry Level
By Prime Tech Enterprise
At Riverside, CA, United States
Entry Level Client Support Specialist
By Endless Abundance
At Hemet, CA, United States
Are you looking for an exciting opportunity to start your career in client support? We are looking for a motivated and enthusiastic Entry Level Client Support Specialist to join our team! You will be responsible for providing excellent customer service and technical support to our clients. If you have a passion for helping others and are eager to learn, this could be the perfect job for you!
Overview Entry Level Client Support Specialist is a customer service role that provides technical support to clients. This position is responsible for troubleshooting and resolving customer inquiries, providing technical assistance, and maintaining customer relationships. Detailed Job Description The Entry Level Client Support Specialist is responsible for providing technical support to clients. This includes troubleshooting and resolving customer inquiries, providing technical assistance, and maintaining customer relationships. The position requires excellent customer service skills, strong problem-solving abilities, and the ability to work independently. The Entry Level Client Support Specialist must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Job Skills Required• Excellent customer service skills
• Strong problem-solving abilities
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service processes
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service processes
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of computer systems and software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Troubleshoot and resolve customer inquiries
• Provide technical assistance to customers
• Maintain customer relationships
• Follow up with customers to ensure satisfaction
• Document customer interactions and inquiries
• Monitor customer service trends and provide feedback
• Assist with customer service training and development
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