Entry Level Client Representative Jobs in Tennessee , Employment

Are you looking for an exciting opportunity to jumpstart your career in customer service? We are looking for an enthusiastic Entry Level Client Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview An Entry Level Client Representative is responsible for providing customer service and support to clients. They are the first point of contact for clients and are responsible for responding to inquiries, resolving customer issues, and providing general information. They must be able to communicate effectively with clients and have a strong customer service focus. Detailed Job Description The Entry Level Client Representative is responsible for providing customer service and support to clients. This includes responding to inquiries, resolving customer issues, and providing general information. The Entry Level Client Representative must be able to communicate effectively with clients and have a strong customer service focus. They must be able to handle multiple tasks and prioritize them accordingly. They must also be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Strong communication skills

• Ability to multi-task

• Ability to prioritize tasks

• Ability to work independently and as part of a team

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience preferred

• Ability to work in a fast-paced environment

• Ability to work flexible hours

• Ability to work with a variety of people

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of customer service software

• Knowledge of customer service best practices

Job Experience

• Previous customer service experience preferred

• Previous experience in a customer service role

Job Responsibilities

• Respond to customer inquiries and provide general information

• Resolve customer issues in a timely manner

• Provide excellent customer service

• Maintain customer records and update customer information

• Follow up with customers to ensure satisfaction

• Follow up with customers to ensure resolution of issues

• Follow up with customers to ensure customer retention

• Follow up with customers to ensure customer loyalty