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Entry Level Call Center Jobs in Washington

Entry Level Call Center Representative
By National Service Bureau, Inc. At Bothell, WA, United States
Hybrid schedule of work from home and in-office days
Ability to work a Hybrid schedule of work from home and in-office days
Entry Level Call Center Representative Job Requirements:
Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE)
Paid Vacation, Holiday’s, and Sick Time
401(k) plan + employer matching contributions

Are you looking for an exciting entry-level job in the call center industry? We are looking for motivated and customer-focused individuals to join our team! Our call center offers a fast-paced and rewarding environment with competitive pay and benefits. If you are looking for a challenging and rewarding career, apply today!

Overview Entry Level Call Center jobs involve providing customer service and support to customers over the phone. This may include answering customer inquiries, resolving customer complaints, and providing general information about products and services. Entry Level Call Center jobs typically require excellent communication skills, the ability to multitask, and the ability to stay organized and focused. Detailed Job Description Entry Level Call Center jobs involve providing customer service and support to customers over the phone. This may include answering customer inquiries, resolving customer complaints, providing general information about products and services, and providing technical support. Entry Level Call Center jobs may also involve taking orders, processing payments, and providing customer service in a retail setting. Job Skills Required
• Excellent communication skills
• Ability to multitask
• Ability to stay organized and focused
• Ability to handle customer inquiries and complaints
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to work flexible hours
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries and provide general information
• Resolve customer complaints
• Process orders and payments
• Provide technical support
• Maintain customer records
• Follow up with customers to ensure satisfaction