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Engineering Support Technician Jobs in Arkansas

Support Engineering Manager Jobs
By Aiven At United States
Collaborate with cross-functional teams, including Operations, Engineering and Product Management, to address customer needs and ensure quick problem resolution.
You have a passion for managing and motivating teams to reach their potential, including performance management
Incident management and facilitating retrospectives and postmortems
Coordinate and develop global operations work together with our EMEA and APAC based SRE Managers, Support Managers and their respective teams
Manage and mentor a distributed team of support engineers, fostering a collaborative and high-performing work environment.
Establish and maintain a robust knowledge base, documentation, and self-service resources to empower customers and support engineers.

Are you looking for a challenging and rewarding Engineering Support Technician role? We are looking for an experienced and motivated individual to join our team and provide technical support to our engineering team. You will be responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to our engineering team. If you are looking for an exciting opportunity to use your technical skills and knowledge to make a difference, then this is the job for you!

Overview Engineering Support Technicians provide technical support to engineers and other technical staff in a variety of engineering fields. They are responsible for troubleshooting and resolving technical issues, providing technical assistance, and helping to ensure that engineering projects are completed on time and within budget. Detailed Job Description Engineering Support Technicians are responsible for providing technical support to engineers and other technical staff in a variety of engineering fields. They are responsible for troubleshooting and resolving technical issues, providing technical assistance, and helping to ensure that engineering projects are completed on time and within budget. They must be able to work independently and as part of a team, and must be able to communicate effectively with engineers and other technical staff. Job Skills Required
• Knowledge of engineering principles and practices
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in engineering or related field
• Experience in engineering support or related field
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve technical issues
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of engineering principles and practices
• Knowledge of computer hardware and software
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of working independently and as part of a team
• Knowledge of communication and interpersonal skills
Job Experience
• Experience in engineering support or related field
• Experience in troubleshooting and resolving technical issues
• Experience in working independently and as part of a team
• Experience in communication and interpersonal skills
Job Responsibilities
• Provide technical support to engineers and other technical staff
• Troubleshoot and resolve technical issues
• Provide technical assistance to engineers and other technical staff
• Ensure engineering projects are completed on time and within budget
• Work independently and as part of a team
• Communicate effectively with engineers and other technical staff