Ecommerce Professional Customer Service Jobs in Iowa

Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements.

Associates degree or an equivalent combination of education and professional work experience.

Enhance the participant experience by assisting our customers with website/app navigation.

Create a positive service experience by persistently seeking resolution.

Minimum of 1 year of customer service experience, preferably in a financial services related field.

Demonstrated ability to make decisions and solve problems independently using critical thinking skills and judgment.