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Donor Services Assistant Jobs

Director, Customer Success - Donor Gamete Services
By The Cooper Companies At ,
Minimum of 7 years of progressive experience in customer success, account management, or a related field, preferably within the healthcare industry.
Demonstrated leadership abilities, including experience managing and developing a team.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Exceptional problem-solving and analytical skills, with a data-driven approach to decision-making.
Proactively identify opportunities to enhance the customer experience and develop strategies to maximize customer retention and growth.
Director, Customer Success - Donor Gamete Services
By CooperSurgical At United States
Minimum of 7 years of progressive experience in customer success, account management, or a related field, preferably within the healthcare industry.
Demonstrated leadership abilities, including experience managing and developing a team.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Proactively identify opportunities to enhance the customer experience and develop strategies to maximize customer retention and growth.
Manage a team of customer success managers, providing guidance, support, and ongoing professional development.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Philanthropy Operations Coordinator- Donor Services
By Grand Canyon Conservancy At United States
•Extremely detailed oriented and highly responsive with superb project management skills
•Provide systematic management for GCC onsite and virtual events
PREFERRED QUALIFICATIONS, SKILLS, AND CHARACTERISTICS
•Strong commitment to the ethical handling and management of donor information
•Manage leadership annual gift (Grand Guardian) renewal data for frontline gift officers
•Create events and manage RSVPs in the GCC database
Assistant Director, Writing And Donor Communications
By UCLA At , Los Angeles, Ca

The UCLA Anderson School of Management is one of the most prestigious business schools in the world and an innovator in management education and research. The effect of the School is felt across the ...

Donor Services Assistant Jobs
By The Good Food Institute At , Washington, Dc $63,825 a year
A background in project management; knowledge of Asana and of Salesforce or a similar CRM a plus.
At least 2 years experience in a support/assistant role.
Prior experience in fundraising/development, donor services, and/or membership services.
Exceptional written and verbal communication skills.
The ability to work well independently and under pressure, manage multiple projects simultaneously, and meet deadlines.
Comfort working remotely and in a rapidly growing and evolving organization.

Are you looking for an exciting opportunity to make a difference in the lives of others? Join our team as a Donor Services Assistant and help us make a positive impact in our community! You'll be responsible for providing excellent customer service to our donors, processing donations, and helping to ensure our organization's success. If you're passionate about making a difference, this is the job for you!

Overview:

A Donor Services Assistant is responsible for providing administrative and customer service support to the organization’s donor services department. This includes responding to donor inquiries, processing donations, and providing support to the donor services team. The Donor Services Assistant must have excellent customer service skills, be organized and detail-oriented, and have a strong knowledge of the organization’s mission and goals.

How To Become an Donor Services Assistant:

To become a Donor Services Assistant, you will need to have a high school diploma or equivalent. You should also have experience in customer service, administrative support, and/or donor relations. Additionally, you should have strong communication and organizational skills, as well as a good understanding of the organization’s mission and goals.

Donor Services Assistant Skills:

• Excellent customer service skills
• Strong communication and organizational skills
• Knowledge of the organization’s mission and goals
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of donor databases and software
• Ability to multitask and prioritize tasks
• Attention to detail

What is Donor Services Assistant Knowledge?

• Knowledge of donor databases and software
• Knowledge of fundraising principles and practices
• Knowledge of the organization’s mission and goals
• Knowledge of customer service principles and practices
• Knowledge of administrative support principles and practices

What is Donor Services Assistant Responsibilities?

• Respond to donor inquiries in a timely and professional manner
• Process donations and ensure accuracy of donor information
• Maintain donor databases and records
• Assist with donor communications and outreach
• Assist with donor events and activities
• Assist with donor recognition and stewardship
• Assist with other donor services tasks as needed

What is Donor Services Assistant Experience?

• Previous experience in customer service, administrative support, or donor relations
• Experience working with donor databases and software
• Experience with fundraising principles and practices
• Experience with donor communications and outreach
• Experience with donor events and activities
• Experience with donor recognition and stewardship

What is Donor Services Assistant Qualifications?

• High school diploma or equivalent
• Experience in customer service, administrative support, or donor relations
• Strong communication and organizational skills
• Knowledge of donor databases and software
• Knowledge of fundraising principles and practices
• Knowledge of the organization’s mission and goals

Donor Services Assistant Education:

• Bachelor’s degree in a related field (e.g. fundraising, marketing, communications, etc.)
• Certificate in donor relations or fundraising
• Training in customer service, administrative support, or donor relations
What tools help Donor Services Assistant work better?
• Donor databases and software
• Customer relationship management (CRM) software
• Fundraising software
• Microsoft Office Suite
• Email marketing software
• Social media management software
Good tips to help Donor Services Assistant do more effectively?
• Stay organized and prioritize tasks.
• Develop and maintain relationships with donors.
• Utilize donor databases and software to track donations and donor information.
• Follow up with donors to ensure their satisfaction.
• Monitor donor trends and develop strategies to increase donations.
• Stay up to date on the organization’s mission and goals.
Common Donor Services Assistant interview questions?
• What experience do you have in customer service, administrative support, or donor relations?
• How familiar are you with donor databases and software?
• What do you know about fundraising principles and practices?
• How would you handle a difficult donor situation?
• What strategies would you use to increase donations?
• How do you stay up to date on the organization’s mission and goals?