Dispatching CSR Jobs in Ohio , Employment

Are you looking for an exciting and rewarding career in customer service? Look no further! We are looking for a Dispatching Customer Service Representative to join our team. You will be responsible for providing exceptional customer service to our customers, dispatching orders, and resolving customer inquiries. If you have excellent communication skills, a passion for customer service, and a desire to make a difference, this is the job for you!

Dispatching CSR Job Skills:

• Excellent customer service skills

• Ability to multitask and prioritize

• Excellent communication skills

• Knowledge of customer service principles and practices

• Ability to work in a fast-paced environment

• Proficiency in Microsoft Office

• Ability to work independently and as part of a team

• Ability to handle difficult customer situations

• Knowledge of local area and geography

What is Dispatching CSR Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Valid driver’s license

• Ability to pass a background check

What is Dispatching CSR Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of local area and geography

• Knowledge of dispatching and routing principles

• Knowledge of safety regulations

What is Dispatching CSR Job Experience?

• Previous customer service experience

• Previous dispatching experience

• Previous experience working in a fast-paced environment

What is Dispatching CSR Job Responsibilities?

• Answer customer inquiries and provide information

• Dispatch drivers and vehicles to customer locations

• Monitor driver performance and ensure safety regulations are followed

• Track and update customer orders

• Resolve customer complaints and issues

• Maintain customer records and update