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Dispatch Customer Service Representative Jobs in Washington

Administrative Assistant/Dispatch/Customer Service
By Omega Medical Mechtronics At Redmond, WA, United States
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Excellent communication skills- Verbal and written(email)
Ability to multi-task, prioritize, and manage time effectively
Schedule customer quarterly maintenance and follow-up appointments
Initiate parts orders with the purchasing dept.
Customer Service / Dispatch Rep
By Raptor Rooter & Plumbing At Spokane Valley, WA, United States
Associates degree OR equivalent combination of education and experience
2+ years of dispatch experience for a contractor or home improvement company
highly competitive pay and great benefits.
High school diploma or equivalent
full-time Customer Service / Dispatch Rep
WHY YOU SHOULD JOIN OUR TEAM

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Dispatch Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our customers and ensuring their needs are met. If you have excellent communication skills and a passion for helping others, this is the job for you!

Overview Dispatch Customer Service Representatives are responsible for providing customer service to customers who call in for assistance with their orders. They are responsible for taking orders, providing information, and resolving customer inquiries. Detailed Job Description Dispatch Customer Service Representatives are responsible for providing customer service to customers who call in for assistance with their orders. They answer customer inquiries, take orders, provide information, and resolve customer issues. They must be able to multitask and handle multiple customer inquiries at once. They must be able to provide accurate information in a timely manner. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and applications
• Ability to handle customer inquiries in a timely manner
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and applications
Job Experience
• Previous customer service experience
Job Responsibilities
• Answer customer inquiries
• Take orders
• Provide information
• Resolve customer issues
• Handle customer inquiries in a timely manner
• Maintain customer records
• Follow up with customers to ensure satisfaction